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ABOUT US

Welcome

Vertical Virtual Call is an expert company in providing contact center services to small and medium-sized companies, responding to variables found in the market by making technological solutions available to its clients to provide excellent service.

 

We have 4 important verticals for our clients which are: Business Center, Tech Center, Sales Center, and Call Center, with which we are innovating the service provided from specialized centers of this type.

 

Through our services we make profitable and empower our clients allowing them to stand out from their competitors in any business.

Mission

We are a company that contributes to the development of our client’s strategy, providing an excellent service, incorporating high-performance human talent and providing state-of-the-art technologies.

Vision

Vertical Virtual Call will be by the year 2027, a leading company in management of outsourcing services in Latin America. Recognized for her leadership in seeking to incorporate sustainable development goals.

Value proposal

We optimize the processes of our clients, with a human talent of excellence and quality practices conceived. For us quality is first, since we use state-of-the-art technology that allows us to guarantee all our services from start to finish.

Values

TEAMWORK

HONESTY

CUSTOMER ORIENTATION

QUALITY

SOCIAL RESPONSABILITY

PASSION

What our clients say

  • I am writing to recommend the services of Vertical Virtual Call who have been helping us with the attention of many of our clients to ensure they have the best attention and experience. Their attention was the best one so far. professional in what they do, easy to work with, and always willing to take the time to discuss and optimize. I feel confident in recommending Vertical Virtual Call Harry Anderson

    - Harry Anderson -

  • Vertical Virtual Call is excellent, impressive, and very professional. They have a superb team to execute the tasks assigned. We expect this relationship to grow much more with the years ahead as we expand our global presence using the full depth and breadth of Flatworld's expertise. We highly recommend Vertical Virtual Call. We are very pleased with them

    - Laurent Jones -

  • Vertical Virtual call residential provides top notch voice quality and customer support at a great price. They don’t offer a lot of features, but it does everything I need and they have a similar, more full-featured business service. They offer a free network box and don’t require a contract commitment.

    - Jeans Stoner -

753

Professional & executive services

334

Regulatory & administrative areas

289

Industries served

416

Projects and profit growth